Notice: There is no guarantee that the research will produce the desired outcome or answer the research question.
If you request a refund before work on your project (beyond the initial consultation) has begun, your full deposit will be refunded. I do not provide full refunds once I have commenced work; however, a partial refund may be granted, depending on the amount of work already performed. Refunds are given based on the time remaining and are not based on research results.
If your research question is answered in less than the time purchased, the remaining time may be used for additional research or refunded. The hours used, if less than 10, will be billed at the standard hourly rate.